TargetDesk.
A multi-tenant back-office platform unifying CRM, call-center operations, and French GAAP-compliant accounting in one system.
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True Multi-Tenant Isolation, Not Just Filtered Views
Every client, invoice, and call record belongs to exactly one company on a shared platform. Data isolation had to be enforced at the request level itself, not left to individual queries to remember to filter correctly.
Accounting That Has to Be Exactly Right
Double-entry bookkeeping doesn't tolerate approximation. Building journal entries, a general ledger, trial balance, and bank reconciliation in-house — to French accounting standards — meant the underlying logic had to be correct by construction, not just correct in the common case.
Permissions Fine-Grained Enough for Real Teams
Different roles needed different slices of the same data — a rep managing their own clients, a team lead seeing their team's, an admin seeing everything. That meant permissions scoped three ways per action, consistently enforced across both the API and the interface.


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